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FAQs

If you have a problem with the game and can't find a solution on the How to Play page then have a look through the FAQs below, which have been sorted by category. Click on the corresponding category to find the answer to your question. We've tried to cover a lot of the popular queries that arrive in our mailbox, but if you still need some help then send us an email by clicking here.

Entering the Game

How do I register?

Click here to go to the registration page where you will be asked to fill in registration details, such as your name and address. You'll be asked to enter an email address and a password that you will need to use to login when you return to the website.

I can't get past the registration page, it won't continue?

Try reducing your internet security settings, ensuring that cookies and javascript are enabled, or give a different internet browser a go. We recommend Mozilla Firefox and Google Chrome.

How do I pick my team?

Once you've registered you'll be taken to the Team Selection page where you can pick your players by clicking on their name on the Player List on the left-hand side. Find the players you want to select using their name, club or position, but remember to stick to the rules.

When picking my team, the Player List won't load and there are no players to select?

This could be because your computer or network security settings are not allowing the Player List to load. Reduce the level of your internet security settings, ensuring that cookies and javascript are enabled or try using a different internet browser. We recommend Mozilla Firefox and Google Chrome.

What are the player positions?

GK describes the goalkeeper who can score points for clean sheets, assists and even goals, but loses points for goals conceded.

FB stands for full-backs, defenders who score points for goals, assists, clean sheets, but lose points for goals conceded.

CB represents centre-backs, defenders who score points for goals, assists, clean sheets, but lose points for goals conceded.

MF, midfielders score points for goals and assists.

ST depicts strikers, who score points for goals and assists.

What are the club abbreviations?

ARS - Arsenal

AV- Aston Villa

CHE - Chelsea

EVE - Everton

FUL - Fulham

LIV - Liverpool

MC - Manchester City

MU - Manchester United

NEW - Newcastle United

NOR - Norwich City

QPR - Queens Park Rangers

RDG - Reading

SOT - Southampton

STO - Stoke City

SUN - Sunderland

SWA - Swansea City

TOT - Tottenham Hotspur

WBA - West Bromwich Albion

WIG - Wigan Athletic

WH - West Ham United

How many teams can I enter?

You are only allowed to enter one team into the game. Entrants who are found to have entered multiple teams will not be eligible for prizes and can be removed from the game entirely.

My Details

How do I login?

To access your team, simply enter your email address and your password in the login box on the right-hand side before pressing the Login button. Tick the Remember Me tickbox and your login details will be saved on your computer. Your internet browser may also prompt you to remember your details.

How do I logout?

To logout of your team simply click Logout, which will be underneath your name on the right-hand side when you are logged in. If you are using a shared computer you will need to logout between users.

How do I change my registered email address?

To change your registered email address click User Options on the right-hand side, after logging in. Now enter your new email address, or name, address, etc, and then click the Save Details button.

I can't remember my password?

If you have forgotten your password, click Lost password, underneath the login boxes. Then enter your registered email address and your password will be emailed to you.

Transfers

What is a transfer?

A transfer is the means by which you can change the players in your fantasy football team. Use a transfer to replace injured, suspended or out-of-favour players or players that have left the league. You can also use transfers to bring the form players into your team so that you score more points!

How do I make a transfer?

To make a transfer click on Make Transfers. The button will either be on the right-hand side, when logged in, or underneath the image of your team. On the Team Changes screen click the red cross next to the player currently in your team, displayed on the right, to remove a player from your 11. Now select their replacement from the Player List on the left, remembering to stick to the team selection rules.

I'm trying to make a transfer but the Player List won't load, there are no players to select?

This could be because your computer or network security settings are not allowing the Player List to load. Reduce the level of your internet security settings, ensuring that cookies and javascript are enabled, or try using a different internet browser. We recommend Mozilla Firefox and Google Chrome.

How many transfers can I make?

You can make three transfers in every Transfer Week. The Transfer Week runs from Tuesday to Monday. There are also two Transfer Windows where unlimited transfers are available. Read the How to Play page to find out more.

When will my new weekly allocation of three transfers become available?

The Transfer Week runs from Tuesday to Monday. This means a new batch of three transfers will be available from 00:00 every Tuesday morning. The time frame ensures managers can make transfers ahead of midweek and weekend fixtures.

How do I know how many transfers I've made?

The number of transfers you have used and have left is displayed on your Team Page. Look out for the text that says Transfers Done. The points scored by the players that are no longer in your team are displayed under Transferred Out Players, but this list should not be used to count your transfers. This is because it does not take into account changing the same player more than once or players that are back in your team.

When can I make transfers and are there any deadlines?

You can make transfers at any time, but in order for the new player to score points for you team he must be in your team before the scheduled kick-off time of his next match. If you complete the transfer after this time, the incoming player will score points from his next match onwards.

Can I make transfers between matches?

Yes, if a player is in your team before the scheduled kick-off time of his next match he will score you points. This means you can make transfers between matches.

What happens when a player moves between Premier League clubs?

Players stay at the club you bought them at when they make a real life transfer, to avoid invalidating teams. He will still score points based on the goals/assists/clean sheets/ etc. he collects for his new club, but if you were to sell this player, you could then only buy him back for his new club.

How do I change my formation?

To change formation you need to make a transfer. Replacing a player from one position with a player from a different position will change your formation. For example, to change from 4-4-2 to 4-3-3 replace a midfielder with a striker. If you want to change from 4-5-1 to 5-3-2, you'll need to take out two midfielders and bring in striker and a centre-back.

Can I bring a player back into my team that I have previously transferred out?

Yes, there is no limit to the number of times you can transfer the same player in and out of your team, unless you've reached the season transfer limit of course!

When can I change my captain?

You can change your captain right up to the scheduled kick-off time of the first game of a Game Round. This means before the first match of a set of weekend fixtures (Friday to Monday inclusive) and before the first of any midweek matches (Tuesday and Wednesday).

When matches are rescheduled and played in midweek, rather than at the weekend because of cup competitions or the weather, you will be able to change your captain before and after the midweek games as normal. This is to ensure managers can change their captain ahead of the following weekend games.

The window for changing your captain will open on Tuesday morning and will remain open until the first match of the subsequent Game Round, which will usually be on a Saturday, unless there is a midweek fixture or a set of midweek fixtures. When there are midweek fixtures the captaincy window will re-open at 00:00:00 (BST/GMT) following the final midweek match.

Your captain will score double points. To change your captain click on Change Captain.

When are the Transfer Windows

Before the start of the season you can unlimited transfers are availlable, but there are also two more opportunies to make wholesale changes to your team. During the Transfer Windows, which occur shortly after the real-life transfer windows, you have the opportunity to completely change your team if you wish. There is no limit to the number of transfers you can make in the Transfer Windows, but remember to stay within the budget and player per club restrictions! The dates of the Transfer Windows are:

StartEndTransfers allowed
Transfer Window 1 Monday 3rd September 00:00 Saturday 15th September 12:45 Unlimited
Transfer Window 2 Tuesday 12th February 00:00 Sunday 17th February 15:00 Unlimited

The deadline for Transfer Window 2 was brought forward because of the rearranged match between Liverpool and Swansea.

What do the Injury Icons next to a player mean?

The Injury Icons on the Player List, Team Selection, Transfers and on your Team are a guide to the fitness of your players. Here is what the Injury Icons mean:

Tick. The player is available for their next game.

Cross. This player is injured.

Red/Yellow card. The player is serving a suspension.

50/50. Doubtful, the player is recovering from an injury and may not feature in the next game.

Stopwatch. This means the player faces a Late Fitness Test to prove he's ready for the next match.

Ineligible. This appears when a player is on loan from the club's his new team are facing next.

Globe. The Earth image means they are on international duty.

*Please note, injury status is subject to change and should only be used a a guide. Please research your transfers as thoroughly as possible.

Points

When are the points updated?

The points are updated on Sunday night, in time for Monday morning, after a set of weekend matches. When there are midweek matches the points will be updated overnight in time for the following morning.

What is a Game Round?

The Game Round describes each of the 38 fixture blocks that make up a Premier League season. Points scored during a Game Round will be displayed under Week. Click here to see a list of the scheduled Game Rounds. If a Premier League fixture is rearranged it will score points in the Game Round it is moved into, not the Game Round it was originally scheduled to be played in.

Why didn't I get points for the player I transferred into my team?

You must have completed the transfer too late. Players will only score points for your team when they are in your team and transfers must be completed before the scheduled kick-off time. This rule is strictly enforced and late transfers are not refunded. We use the scheduled kick-off time because matches often start late, especially when shown on television.

Do I keep the points a player scored for my team when I transfer them out?

Yes, you do not lose the points a player has won for your team when you make a transfer.

What is an assist?

Generally assist points are awarded to the last player on the goalscoring team to touch the ball before the goalscorer. However, assists may be removed, or given to additional players, if there a significant change in the direction of the ball. Click here to read an extensive explanation of how assists are awarded.

What is a clean sheet?

If a team goes an entire game without conceding a goal then they are said to have earned a clean sheet. Defenders and goalkeepers earn points for keeping a clean sheet as long as they have completed 75 minutes of the match (not including stoppage time). However, if a defender is substituted before a late goal is scored they can still score points for keeping a clean sheet.

I have a points scoring discrepancy, is there someone I can contact?

The statistics are checked fully before the points updates are run to ensure points are awarded correctly. However, if, having read the Points Clarification page and these FAQs, you think the points are incorrect, please send us an email by clicking here.

What do the abbreviations on the Player List and the Team Page mean?

CLB - The Barclays Premier League club that the player represents

PLD - Games played by the player

GLS - Goals scored by the player

ASS - Assists achieved by the player

CS - Clean sheets achieved by the player

GA - Goals against conceded by the player

WK - Total points scored in the current week of play

MTH - Total points scored in the current month of play

PTS - Total points scored in the entire game

The goalkeeper was awarded points for the penalty save, but he didn't touch it! What's going on?

Goalkeepers will receive four points if an opposition player fails to score a penalty against them. This includes penalties that are saved by the goalkeeper, hit the post or miss the goal completely. If a penalty is missed, but the attacking team score the rebound, points will be awarded for the penalty save and the goal. .

Are points awarded to players who successfully convert a penalty?

Extra points are not awarded for scoring a penalty. Players who score a penalty are awarded points for the goal as normal.

My player is listed as a striker, but he was playing in midfield during his last game. Shouldn't get an extra point for his goal?

Points are awarded for goals based upon their position on the Player List, not the position he was playing in during the match in question. The Player List positions are decided before the season and will not change during the campaign, even if a player features is used reguarly in a different role by his club.

Private Leagues

What is a Private League?

Private Leagues enable you to compete against your friends, family, work mates and even your enemies, in a league table of your very own. If you create your own Private League you get to decide who can join it!

Private Leagues compare your total points score, not the number of points you have won since joining the specific league.

How do I create a Private League?

To create a Private League click on the Private Leagues button on your Team Page. This will either be on the right-hand side, after logging in, or underneath the image of your team. Enter a name for your league in the field marked Creating your own league and then press the Create League button. You are now the League Chairman and can invite people you know to join your new league using our Challenge Emails and will be able to accept or decline applications to join, from your Private League's page. Once the Private League has been created a link will appear to it on your Team Page, simply click the name of your league to access your league.

How do I join a Private League?

To join a Private League you need a League PIN, a unique numerical code that identifies each league. We cannot give out League PINs, you need to obtain one from a member of an existing league. To join a league, click on either Private Leagues or Enter New League on your Team Page and enter the League PIN in the field marked Joining an Existing League then press Find League. Now click the Apply to Join button and the League Chairman will accept or reject your application.

Do I have to be in a Private League?

No, you don't have to join a Private League to play the game. You will automatically be entered into the overall competition.

How do I remove a team from my Private League?

You can remove your team from a Private League by going to the league's page and selecting your team in the drop down list before hitting the Remove button. The League Chairman can remove unwanted teams from their league in the same way.

What happens when teams are level on points?

When teams have the same number of points they are seperated by goals scored and then by assists.

Where can I find out who has the Highest Weekly Score in the game, so I know what to beat for the prize that's on offer?

The Irish Times Fantasy Premier League 12/13 is awarded a prize to the manager who's team tallies the highest score in a single Game Round in the 2012/13 season. To find out more, and to see what total you need to beat, click here.

Now that we're in the midst of the second Knockout Cup, how can I find out how I got on in the first competition?

I'm afraid it's no longer possible to see the status of the first Knockout Cup once the second Knockout Cup is underway. The winning team will named here.

Cookies and Javascript

What is a Cookie?

All Fantasy League games use Cookies to store certain information. If your browser (Internet Explorer, Firefox, Google Chrome etc) is not set to accept Cookies, you may not be able to complete the Registration and Team Selection process.

Local security settings on a computer can lead to individual users or entire departments being unable to access and play Fantasy League games. If one of your colleagues can view the game, register and pick a team but you cannot, it is likely that your security settings may need to be changed.

How do I change my security settings to accept Cookies?

Here is a short guide to enabling various browsers to accept Cookies:

Internet Explorer

1. Click the Tools menu.

2. Select Internet Options.

3. Click the Privacy tab.

4. Click the Default button (or manually slide the bar down to 'Medium').

5. Click the OK button.

Firefox

1. Click the Tools menu.

2. Select Options.

3. Click the Privacy tab.

4. Select the 'Accept cookies from sites' checkbox or set 'Firefox will': to Use custom settings for history. Now check the box next to Accept cookies from sites to enable cookies, or uncheck it to disable them.

5. Click the OK button.

Safari

1. Click the Safari menu.

2. Select Preferences.

3. Click Security.

4. In the 'Accept Cookies' section, select Always.

5. Click OK.

Google Chrome

1. Click the wrench menu.

2. Select Options.

3. Click the Under the Hood tab and find the 'Privacy' section.

4. In the 'Cookie settings' drop-down menu, select one of the following:

'Allow all cookies'

This is the default setting in Google Chrome. This option lets first-party and third-party websites set and receive cookies on webpages you visit. First-party cookies are set by the website you're visiting. Third-party cookies are set by websites that have items embedded in the website you're visiting, such as advertisements, pictures, or videos. When you next visit the website, first-party and third-party cookie information is sent back to the respective websites.

'Restrict how third-party cookies can be used'

First-party and third-party cookies can be set by the website you're visiting and websites that have items embedded in the website you're visiting. But when you next visit the website, only first-party cookie information is sent to the website. Third-party cookie information isn't sent back to the websites that originally set the third-party cookies.

Click Close.

What is Javascript?

Javascript is the most popular scripting language on the internet and works in all major browsers, such as Internet Explorer, Firefox, Chrome, Opera, and Safari. It is a scripting language that was designed to add interactivity to basic webpages.

Fantasy League games use Javascript meaning this must be enabled in the user's browser in order for them to be able to use the site. Javascript is enabled by default in all web browsers.

How do I change my security settings to allow Javascript?

Here is a short guide to enabling Javascript in various browsers:

Internet Explorer

1. Select Tools from the top menu.

2. Choose Internet Options.

3. Click on the Security tab.

4. Click on Custom Level.

5. Scroll down until you see section labelled 'Scripting'.

6. Under 'Active Scripting', select 'Enable' and click OK.

Mozilla Firefox

1. Select Tools from the top menu.

2. Choose Options.

3. Choose Content from the top navigation.

4. Select the checkbox next to 'Enable Javascript' and click OK.

Apple Safari

1. Select Safari from the top menu.

2. Choose Preferences.

3. Choose Security.

4. Select the checkbox next to 'Enable Javascript'.

Internet Explorer 7

I'm using Internet Explorer 7 and I'm having difficulty using the website?

Fantasy League games do not support Microsoft Internet Explorer 7. Our sites are optimised to work in the latest versions of Mozilla Firefox and Google Chrome. Please update your browser or click on the links below to download Firefox or Chrome.

Click here to download Mozilla Firefox.

Click here to download Google Chrome.

If you are using this website within an office or company-wide network that uses Internet Explorer 7 you may need to contact your IT Department.

Don't know what browser you're using? This helpful website will tell you!

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